Frequently Asked Questions
How can I book a party at Airborne Extreme?
Booking a party at Airborne Extreme is simple. Visit our website, select your preferred location, choose your party package, and complete the booking form to secure your date and time.
What unique attractions are available at the Gonzales location?
The unique attractions available at the Gonzales location include a state-of-the-art trampoline arena, a thrilling ninja course, and a fun foam pit, providing an exciting experience for all ages.
What age restrictions apply for purchasing tickets?
Age restrictions for purchasing tickets vary by location. Generally, guests under the age of 18 must have a parent or guardian present to sign a waiver and purchase tickets. Please check specific location guidelines for detailed information.
How do I navigate the booking platform for Airborne Extreme?
Navigating the booking platform for Airborne Extreme is straightforward. Simply select your preferred location, choose the desired party package, and follow the prompts to complete your booking.
What activities are offered at Airborne Extreme?
The activities offered at Airborne Extreme include a variety of trampoline attractions, obstacle courses, foam pits, and dodgeball arenas, providing endless fun and adventure for guests of all ages.
How many locations does Airborne Extreme have?
Airborne Extreme has multiple locations, including Denham Springs, Harvey, and Gonzales, each offering unique attractions for parties and events.
What are the party package options available?
The available party package options at Airborne Extreme include various plans tailored to different group sizes and preferences, featuring unique attractions like trampoline jumping, dodgeball, and more, ensuring an unforgettable experience for all guests.
Can I customize my party experience?
You can customize your party experience at Airborne Extreme by selecting unique attractions, party packages, and add-ons that suit your preferences, ensuring a memorable and personalized celebration for you and your guests.
What safety measures are in place at Airborne?
The safety measures in place at Airborne include trained staff supervision, regular equipment inspections, and strict adherence to safety guidelines to ensure a secure and enjoyable experience for all guests.
Is there a maximum capacity for parties?
The maximum capacity for parties at Airborne Extreme varies by location. It is essential to check with your chosen site for specific limits to ensure a fun and safe experience for all guests.
What is the cancellation policy for bookings?
The cancellation policy for bookings at Airborne Extreme allows for cancellations up to 48 hours in advance for a full refund. Cancellations made less than 48 hours prior may incur a fee or forfeit the deposit.
Are food and drinks allowed at the venue?
Food and drinks are not allowed at the venue. We prioritize safety and cleanliness, so please plan accordingly when booking your party at Airborne Extreme.
What are the operating hours of Airborne Extreme?
The operating hours of Airborne Extreme vary by location. Typically, we are open from 10 AM to 10 PM on weekdays and 10 AM to midnight on weekends. Please check your specific location for any variations.
How far in advance should I book a party?
Booking a party at Airborne Extreme should ideally be done at least 2 to 4 weeks in advance. This ensures you secure your desired date and location, especially during peak times.
Are there any discounts for group bookings?
Discounts are available for group bookings at Airborne Extreme. For specific details on pricing and eligibility, please contact your desired location directly to ensure you get the best deal for your party.
What is the age range for trampoline activities?
The age range for trampoline activities at Airborne Extreme varies by location, but generally, children ages 2 and up can participate, with specific age restrictions for certain attractions. Always check individual location guidelines for details.
Can I bring my own decorations for the party?
You can bring your own decorations for the party. However, please check with our staff for any specific guidelines or restrictions to ensure a smooth setup.
What payment methods are accepted for bookings?
The accepted payment methods for bookings at Airborne Extreme include major credit cards, debit cards, and cash. Please ensure that your payment method is valid at the time of booking to secure your reservation.
Is there a designated area for parents?
There is a designated area for parents at Airborne Extreme, providing a comfortable space to relax and supervise their children while they enjoy the trampoline activities and other attractions.
What should I wear for trampoline activities?
The appropriate attire for trampoline activities includes comfortable, athletic clothing that allows for easy movement, along with non-slip socks for safety. Avoid jeans or anything restrictive to ensure a fun experience.
Are socks required for jumping at Airborne?
Socks are required for jumping at Airborne. This ensures safety and hygiene while enjoying the trampoline activities. Make sure to bring your own grip socks or purchase them at our facility.
How can I contact customer support for inquiries?
To contact customer support for inquiries, you can reach out via our website's contact form, email us directly at
[email protected], or call our customer service hotline at [insert phone number].
What is the process for rescheduling a party?
The process for rescheduling a party involves contacting our customer service team at least 48 hours in advance. They will assist you in selecting a new date and time that works for your group.
Are there any special events at Airborne Extreme?
Airborne Extreme hosts a variety of special events throughout the year, including themed parties, holiday celebrations, and exclusive jump sessions. Check our website for the latest updates and details on upcoming events at your nearest location.
What is the best time to visit Airborne?
The best time to visit Airborne is during weekdays or early afternoons on weekends when crowds are typically smaller, allowing for a more enjoyable experience and easier access to attractions.
Can I host a corporate event at Airborne?
You can host a corporate event at Airborne Extreme. Our facilities are perfect for team-building activities and group gatherings, providing a fun and engaging environment for your employees.
What unique attractions are at the Harvey location?
The unique attractions at the Harvey location include a variety of trampoline zones, a foam pit, and an exciting ninja course, all designed to provide thrilling experiences for guests of all ages.
Is there a loyalty program for frequent visitors?
Airborne Extreme offers a loyalty program for frequent visitors. This program rewards you with points for each visit, which can be redeemed for discounts and special offers on future bookings.
What are the rules for trampoline safety?
The rules for trampoline safety include jumping one person at a time, avoiding flips and tricks, and using safety pads around the trampoline. Always ensure that the trampoline is in good condition and supervise children while they jump.
How do I find directions to Airborne Extreme?
To find directions to Airborne Extreme, simply visit our website and select your desired location. You can also use popular map services like Google Maps by entering "Airborne Extreme" along with the specific city for accurate directions.
